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Social Media in Emergencies

Posted on August 28th, 2011 by Gloria Huang

We’ve been hard at work this weekend responding to Hurricane Irene at the American Red Cross Disaster Operations Center in Washington, DC. Laura and I stopped for a moment this afternoon to do a quick update on our work with social data during emergencies - check it out in the video below:

Filed under: Natl Social Media

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2 Responses to “Social Media in Emergencies”

  1. Jackie Nelson, on August 29th, 2011 at 9:11 am Said:

    Laura and Gloria, I am so excited to see the new Twitter verification feature. It will be a great addition to the voluntweeting program at the Red Cross.

  2. Ike, on August 30th, 2011 at 3:32 pm Said:

    The verification issue is SO important. I would think that Twitter would eventually create a feature whereby brands (and orgs) could extend verification down a second level… essentially, give you guys a dashboard where Temporary Verifications could be granted.

    I could see Customer Service groups from a number of industries using that feature.

    Well done!

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