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This is the official American Red Cross blog. (Read our Terms of Use here.)

Blog Goals:

  1. To inspire you to talk to each other and your networks about issues we care about.
  2. To offer you immediate actions you can take (online or offline) to help people prevent, prepare for, and respond to emergencies
  3. To give you valuable information about preventing, preparing for, and responding to emergencies
  4. To have a little fun and find areas of collaboration with you.

Questions? Contact socialmedia [at] redcross [dot] org.

More info about the Red Cross social engagement program:

Here’s an FAQ for our new Digital Operations Center, powered by Dell. Want to become a Disaster Digital Volunteer? See below:

Disaster Digital Volunteer

During major disasters, we often need help to provide Red Cross services via social engagement.

1. You have an active personal Twitter account whose content and presentation reflects the Fundamental Principles of the Red Cross. We probably won’t choose those who frequently tweet profane, political, or religious content.
2. You have an active personal Facebook, Google+ or other social presence.
3. You are willing to use your personal social accounts as an official representative of the American Red Cross.
4. You are empathetic.
5. You are detail-oriented and post only confirmed information.

1. Email socialmedia [at] redcross [dot] org to indicate your desire to become a Red Cross disaster digital volunteer, including links to your social presences.
2. We will initiate the process to run a background check.
3. Once the background check is done, you will be asked to complete 2 trainings (a) Social Engagement Certification Training and (b) disaster digital volunteer advanced social engagement training.
4. Once you’ve completed 1-3, we will keep you in our database and call on you to help whenever there is a major disaster.

25 Responses to “About”

  1. My technology class is reviewing your website. Hope all is well. Nathan Guteras, Lake Shipp Elementary, Winter Haven, FL USA

  2. That’s fantastic news, Nate! Thanks!

  3. dear,wendy i love ur website [redcross.org] it must have took a long time and hard work but i can barley find the history section of red cross and i love it that u really really really help people live life longer i think thats really cool and i want you to have alot of fun with that and help me if somthing goes wrong with my body and i wish you the best of luck on the next 1,000,000,000,000,000,000,000 for the next1,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,009 days well the message is getting pretty long so seeya and i hope you type me soon well like i said typeya later peace……………………………good luck

  4. Is anyone deploying to Virginia?

  5. any one going to maine ?

  6. Got here from Claire’s comment on my blog about your efforts to plug into social media. Very glad to see Red Cross embracing these tools. You’re in my feed reader now.

    Good job!

  7. Hi Wendy,

    I love your blog — thanks for all the great information you provide!

    Just came across this page from @nateritter, re: “comprehensive emergency info. aggregation & broadcasting system”:

    Hoping this isn’t redundant. I thought it might be of interest. Delighted to see so many wonderful things taking place on the Net!

  8. I live in London and got information about your website from South by South West website.Inspiring keep going

  9. 1. About how much of the amount have American Red Cross Organization have raised over this year?

    2. When did this organization take place and who started?

    3. How does it make you feel when you’re making a difference by helping so many lives?

    4. Out of what activities do you like more?

    5. What do you find most rewarding about working with this organization?

    Sorry i dont think my questions were answered right?

  10. i have worked with RED CROSS before,and loved helping people..the world has given us so much,would do it in a heart beat again.in fact,i would love to go to Cambodia-to releave someone for three weeks or help out for three weeks.Also i worked for Katrina 2005 hurricane,daughter had surgery and i had to go back home.Laporte county Indiana chapter,now im in Ohio 43204. i was going to stay another 3 weeks. So, i hope Red Cross International gets this Terrance

  11. Dear Wendy,

    My name is Angeline Vo. I am currently in a class that blogs on social media and have found fascinating things about companies and charities utilizing social media to its benefits. I used the Red Cross as an example in my blog for my class project. If you have time, you can check out the post. But I was just wondering. I’m citing the American Red Cross Blog on my bibliography and I can seem to find a date for when the cite was constructed. You know on a website if you scroll down to the bottom there is the copyright, the association and the date of publication. I was wondering if you could tell me the date. I know it seems simple and probably not important, but it becomes useful to those who research on your organizations history of social media. Thanks so much! the blog looks great!

  12. Visionary leader Clara Barton is rolling in her grave right now. I just watched a local Seattle news cast, and it was reported that the American Red Cross was handing out food to shoppers waiting in line.

    This seems far from the nation’s premier emergency response organization’s mission. Shoppers are standing in line by choice, not due to an emergency. I believe the shoppers in line are suffering; however, not becasue of some disaster. Future disaster victims will suffer more because the Red Cross is waisting its donations on non-disaster activities.

  13. I would like to volunteer in a clean up mission for Haiti. Please contact I want to help.
    Tanya [personal information redacted]

  14. I received a request for donations for Haiti, from a David Meltzer, from usaredcross.org. Is this legit? I know there will be a lot of phony unscrupulous “Charities” collecting money for this effort. How can we be sure our donations are going to the true red cross?

  15. i have many questions to ask plz email me when you can plz im really happy that you guys went to halp haiti thanks . oh and plz email me back so i can tell you my questions.

  16. I appreciate what you’re doing here on the blog, as well as in the digital (and offline) world :)

    Like your presentations … a lot! And just recently I got an interest in non-profit social media connections… keep in touch.

  17. So I am only a freshman at my high school and I keep asking myself “what can I do? I’m only fourteen!” Then i thought of a really great idea. I’m not sure if anyone is already doing this but, I was thinking that maybe people could make care packages for people in Japan who lost their homes. They could consist of blankets, water bottles, canned foods, maybe some purell or soaps, and some clothes for people too. The care packages could be dropped off at your local Red Cross and shipped to Japan. Again it’s just an idea but I felt it would help a lot of people. Thanks

  18. This is a really cool idea. I think introducing social media into such a good cause that will bring the ARC into the new age!

    Well done

  19. […] American Red Cross posted their social media handbook for chapters openly at http://redcrosschat.org/about/.  The guidelines boil down to a few simple statements:  Tell them who you are.  Be factual.  Be […]

  20. So happy to see the redcross getting involved in social media and having a stronger online presence.

    I hope tons of people get involved and really band together to help the redcross in which every way they can.

    It’s really cool to know that even if we are sitting at home on our computers we can reach out and help in whatever way we can!

  21. My company visited one of your sites in Baltimore and it was really impressive and interesting. I thank the Red Cross for all that you do!

  22. Many heartfelt thanks to the americans who have come to high river, alberta, to help with the cleanup. One of your people was on our national news yesterday and had great things to say about canadians :)

  23. I love what you guys are usually up too. This kind of clever
    work and reporting! Keep up the fantastic works guys I’ve included you guys to blogroll.

  24. […] http://redcrosschat.org/about/, […]

  25. If you are going for finest contents like I do, only go to see this web site every day since it offers feature
    contents, thanks

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