This is the official American Red Cross blog. (Read our Terms of Use here.)

Blog Goals

  1. To inform and inspire you to talk to each other and your networks about issues we care about.
  2. To provide valuable information – including actions you can take – about preventing, preparing for, and responding to emergencies.
  3. To have a little fun and find ways to collaborate with you.

Questions? Contact socialmedia [at] redcross [dot] org.

If you’re excited about using social media for social good, we would love to share these volunteering opportunities with you:

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join the conversation.

We encourage you to comment on this blog. All viewpoints are welcome, but please be constructive. We reserve the right to make editorial decisions regarding submitted comments, including but not limited to removal of comments. The comments are moderated, so you may have to be a tiny bit patient in waiting to see them. We will review and post them as promptly as possible during regular business hours (Monday through Friday, 9:00 – 5:00). Please read our full comment policy.

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  1. I received a request for donations for Haiti, from a David Meltzer, from usaredcross.org. Is this legit? I know there will be a lot of phony unscrupulous “Charities” collecting money for this effort. How can we be sure our donations are going to the true red cross?

  2. i have many questions to ask plz email me when you can plz im really happy that you guys went to halp haiti thanks . oh and plz email me back so i can tell you my questions.

  3. I appreciate what you’re doing here on the blog, as well as in the digital (and offline) world 🙂

    Like your presentations … a lot! And just recently I got an interest in non-profit social media connections… keep in touch.

  4. So I am only a freshman at my high school and I keep asking myself “what can I do? I’m only fourteen!” Then i thought of a really great idea. I’m not sure if anyone is already doing this but, I was thinking that maybe people could make care packages for people in Japan who lost their homes. They could consist of blankets, water bottles, canned foods, maybe some purell or soaps, and some clothes for people too. The care packages could be dropped off at your local Red Cross and shipped to Japan. Again it’s just an idea but I felt it would help a lot of people. Thanks

  5. This is a really cool idea. I think introducing social media into such a good cause that will bring the ARC into the new age!

    Well done

  6. So happy to see the redcross getting involved in social media and having a stronger online presence.

    I hope tons of people get involved and really band together to help the redcross in which every way they can.

    It’s really cool to know that even if we are sitting at home on our computers we can reach out and help in whatever way we can!

  7. My company visited one of your sites in Baltimore and it was really impressive and interesting. I thank the Red Cross for all that you do!

  8. Many heartfelt thanks to the americans who have come to high river, alberta, to help with the cleanup. One of your people was on our national news yesterday and had great things to say about canadians 🙂

  9. I am very concerned about Haiti. Years ago Jacque Costeau recommended solar cookers be given to haiti on a massive scale. This would eliminate deforestation, mudslides, polluted water, and many other problems caused by cutting trees for cooking fuel. Has this been considered?

  10. I live in the Fayetteville NC area and we where hit hard by the storm and i know Lumberton was also. Why don’t we put on a HURRICANE relief Golf tournament to raise money to help with the clean up. Im sure a local course here in fayetteville would love to be the host of that tournament to help out. I would be very happy to help promote and get the tournament set up. Please contact me back

  11. IM A LITTLE UPSET WITH AMERICAN I CALLED AMERICA RED CROSS ABOUT MAYBE A MONTH AGO FOR HELP AND YOU GUYS TURNED ME AWAY BECAUSE OF THE FACT THAT I LIVE IN A MOTOR HOME THAT I WAS DRIVING AT THE TIME BURNT TO THE GROUND I WAS NOT ELIGABLE TO GAIN YOUR ASSISTANTS. I UNDERSTAND ABOUT THE RULES AND THE GUIDELINES EVERYONE HAS TO FOLLOW BUT I BELIEVE IN MY HEART THAT MAYBE IF YOU GUYS TOOK THE TIME TO LISTEN TO MY STORY I MIGHT HAVE AT LEAST MAYBE GOT A LIST OF PLACES I MIGHT BE ABLE TO GAIN SOME KIND OF HELP. I HAVE LIVE THE PAST FEW YEARS BEING HOMELESS DO TO MY EX HAVING A MENTAL PROBLEM AND IN RESULT WE LOST EVERYTHING, TWO BUSINESS DOWN THE DRAIN ARE HOME ARE KIDS BEING SPLIT UP AND HIM IN A MENTAL HOSPITAL AND ME ON THE STREETS BY MYSELF WITH NO HELP CAUSE IM NOT FROM BAKERSFIELD AND DIDN’T KNOW HARDLY ANY ONE SO MOTEL TO MOTEL LIVING IN STORAGE UNIT GETTING KICKED OUT OF THEM CAUSE I WOULD FALL ASLEEP AND NOT GET OUT IN TIME. SLEEPING AT DENY’S EVERY NIGHT FROM 1 AM TO 6AM HAVING TO LEAVE WITH MY DOG (RATCHET) THAT SLEPT IN MY BACK PACK WHEN I WENT IN HE IS ALSO THE DOG I THAT I FOUND SINE I HAVE BEEN HOMELESS, BEFORE THE MANAGER GOT THERE. i FINALLY MET SOME NICE PEOPLE ON MY JOURNY THAT HELPED ME WITH A MOTER HOME AND A CAR, FINALY DUG MY SELF OUT OF THIS TWO YEAR RUT. LIVING IN IT FOR A COUPLE MONTHS AND I HAD TO MOVE IT THE DAY THAT IT BURNED DOWN OR I WAS GOING TO HAVE IT TOWED AWAY. SO I WAS MOVING IT AND I GUESS THERE WAS SOME KIND OF ELECRICAL PROBLEM AND BAM UP IN SMOKES ON PLANZ AND STINE RIGHT IN THE INTERSECTION ON MY WAY TO WALMART FOR THE NIGHT TILL I FOUND A PLACE TO MOVE PERMENTLY. I LOST EVERYTHING ALL OVER AGAIN BARLEY MAKING IT OUT MY DARN SELF AND YOU KNOW WHAT ELSE MY CAR WAS STOLEN THAT SAME MORNING, SAME EXACT MORNING. THIS IS NOT A JOKE. IM GOING TO BE 37 AND I HAVE NOTHING TO SHOW FOR MY LIFE, I AM A BUSINESS OWNER OF MASSAGING AND I CANT EVEN WORK CAUSE MY QUIPMENT WAS IN THE RV AT THE TIME. THIS HAS BROKEN ME DOWN IN SO MANY WAYS THAT IT UNBELIEVABLE. I BELIEVE IN GOD AND I KNOW GOD DONT GIVE US MORE THEN ONE CAN HANDLE AND I THINK TO MY SELF DOES HE THINK IM XENA THE WARRIOR PRINCESS OR SOMETHING. FOR CRYING OUT LOUD IM TIRED. I HAVE A RARE BLOOD DIESE AND MY BLOOD IS VERY LOW RIGHT NOW AND ITS GETTING COLD AND ITS HARD FOR ME TO GET CLOTHS. IM NOT SOMEONE THAT CAN DIG IN TRASH FOR ANYTHING CAUSE IM TO EMBARRESSED THAT THIS IS HOW MY LIFE IS. BY LOOKING AT ME YOU WOULDN’T THINK I WAS HOMELESS DUE TO THE FACT THAT IN THE BEGINNING OF THE ADVENTURE A GIRL I KNOW HEARD I WAS WALKING AROUNG WITH A SHOPPING CART FULL OF ALL MY STUFF, SHE TOLD M TO GET MY THINGS OUT OF THERE NOW SHE WOULD BE RIGHT THERE. WHEN SHE ARRIVED SHE TOLD ME GIRL JUST CAUSE YOUR HOMELESS DOESN’T MEAN YOU HAVE TO LOOK HOMELESS SO FROM THAT DAY FORWARD I MADE SURE I FOUND A RESTROOM TOOK A BIRD BATH CLEANED UP LIKE NORMAL AND PUSHED THROUGH THE DAY, BARLY MAKING IT. THIS HAS BEEN THE WORST 3 YEARS OF MY LIFE BUT I KEPT A SMILE MADE SOME FRIEND AND EVEN WHEN I GOT THE MOTER HOME I TURNED AROUND AND MOVE THREE SETS OF HOMELESS PEOPLE IN MY RV, FOR WEEKS, LET THEM BORROW MY CAR EAT MY FOOD WEAR MY CLOTHS SO IT NOT LIKE I DON’T GIVE BACK. I TRY HARD TO BE A GOOD LOVING PERSON NO MATTER HOW FAR DOWN I GO. I STILL RISE ABOVE. AND FOR THE AMERICAN RED CROSS TURNING ME AWAY THAT DAY, YOU MIGHT HAVE MADE ME STUMBLE ON MY PATH BUT YOU DIDN’T BREAK THE ROAD FOR ME CAUSE ONCE AGAIN I GOT UP AND DUSTED OFF AND KEPT ON THROUGH LIFE. EVERY DAY I THINK ABOUT HOW I WAS TOLD SORRY WE CANT HELP YOU. IM STILL IN IN AWE OVER THIS BECAUSE I NEVER ASKED ANYONE FOR HELP ALONG THE JOURNEY AND I FINALY DO, I GET TURNED AWAY I THOUGHT AMERICAN RED CROSS WOULD HELP ME IN ONE WAY OR ANOTHER BUT ALL i GOT WAS “IM SORRY WE CAN NOT HELP YOU” THANKS AMERICAN RED CROSS THAT HELP THE FAMILY IN NEED, KATHERINE COX THAT STATES THEY CARE ABOUT US AND HERE IS WHY AND MY STORY: MY NAME IS KATHERINE COX

  12. Hi Katherine,

    Thank you for reaching out. We are so sorry to hear you are facing difficult times. Please reach out to your local Red Cross chapter to discuss assistance. The chapter can also provide referrals to you.

    Wishing you better days head.

  13. I found your website very encouraging. I am writing a health promotion piece for one of my classes on your blog and promoting it to my fellow classmates and professor.

  14. Dear Red Cross,

    Here in the United States we have witnessed over the years devastating changes affecting are American communities. The health of our communities are affected in various ways.
    The standing rock community is protesting along with thousands of supporters. They are out in the freezing cold. They are out there demonstrating their right to protest.
    The Red Cross has helped many foreign communities as well as natural disasters here in the USA. I understand the military veterans, who fought for our freedom, will be showing up at the in North Dakota.
    I wonder if the American Red Cross has the fortitude and strength to offer any assistance for this group and situation? I am requesting that you offer support in any way that you can to help this situation.
    Many Americans look toward the Red Cross for help. Many Americans offer support of money to your organization over the many years. Many Americans give you thanks for your support.

    Sincerely,

    Kevin Goodluck.

  15. Over the Christmas Holiday I have been receiving Facebook information promoting platelet donations in exchange for a shirt. While I don’t really need a shirt, I was surprised that when I donated on December 28 (Lansing Center) a shirt was not offered. An explanation would be appreciated. Thank you.
    Get a free long-sleeved t-shirt. Donate blood by 1/8!

    Free Long Sleeve T-Shirt
    Valid 12/22 – 1/8/17
    Donate Now
    REDCROSSBLOOD.ORG
    Not affiliated with Facebook

  16. Hi William — A representative from our customer care team is reaching out to you about a t-shirt. We are so grateful you were able to donate! Thank you.

  17. Hi. I was wondering if there was any way to change the date of the day I donated blood on my Leadership Dashboard? Also, I wanted to know if I could have access to all the previous dates and locations I donated blood so I could enter it in to get my red cord for Graduation? If you could get me this information that would be great.

    Thanks,
    Lisa Reitze

  18. Hi Lisa,

    Thanks so much for being a blood donor! You can call our Donor Support Center at 1-866-236-3276 and press prompt 2 and then prompt 3 to request or verify your total number of lifetime donations. You can also email HighSchoolLeadership@redcross.org to assist you with “Red Cord” requests. We appreciate your support of the American Red Cross blood program!

  19. I have been donating blood now for 50 years and including platelets am approaching 200 donations. I signed up for the email reminders to donate thinking it would make it easier not to miss any opportunities as soon as i was eligible. I now am being spammed with emails asking me to donate when I am not eligible. I want reminders but don’t waste my time finding a location and signing up only to have the Red Cross site tell my I am not eligible yet. If you can fix this glitch it would be wonderful and if you cannot please remove me from your email list.

  20. I’m not able to go out and physically volunteer as much as I want to, but the little time I’ve been a volunteer I’m amazed at all the Red Cross does! I had no idea there organization was so broad and had so many things to offer! They are angels among us! I hope the word is spread about they’re mission and all they offer to the public! I will help anyway I can. I’ve sent information about the Red Cross to both my kids’ schools to try and get they’re educational programs involved. I believe it’s important for young ones to know what to do in an emergency, to know a fire escape plan in there homes, to be involved in a Red Cross youth club to learn selflessness and the rewards of helping others, and to do it without expecting anything in return! It’s important in my eyes, to be involved within your community and it’s also important to me to help those in need! I’m proud to say I’m a Red Cross volunteer and I look forward to many years ahead of me as a volunteer and can’t wait for my next opportunity to help out! God bless the American Red Cross and God bless Charleston, my hometown:)

  21. We are so thankful for your enthusiasm and passion for sharing critical emergency info, especially to kiddos in your area. Don’t hesitate to reach back out if you have any great stories to tell about making an impact in your community!

  22. I have donated blood well over 100 times. In the past, I had a note that allowed me to donate due to a diagnosed benign, irregular heartbeat. Last night at a donor center, I was told: “There is a new rule, any irregular heartbeat and you are disqualified.” Does this mean I am banned for life? What options do I have to continue giving. Thank you.

  23. Hi John, Thanks for reaching out — and for your commitment to being a blood donor! Please contact our Donor Support Center with your eligibility question (1-866-236-3276, select option 3 for “eligibility”.)

  24. I attended a Fire Safety talk today at a senior Meeting in my area. I am hearing impaired, The lady offering the safety class showed the Lifetone HL and said, contact Red Cross about this piece. I would like to know what I need to do to see about obtaining one. Thanks

  25. Has the Red Cross considered feedback to the individual donor from the entity which provided the donation? Say, John Smith donates blood. That blood is, of course, tracked every step of the way, for quality purposes, then eventually delivered. What if at the delivery point, a text or other media message is sent back to the donor with a note like: “Your donation was just delivered to a needy individual in Arkansas.” Maybe the donor would be further motivated and reminded to donate. Or maybe privacy concerns would be a negative issue. Just a suggestion.

  26. Hey Doug! Thanks for asking and for this suggestion. This functionality actually does exist within our free Red Cross Blood Donor app. You can download the app, schedule appointments to give, see your blood type, track your donation and more, here: http://www.redcrossblood.org/bloodapp. Thanks again! -Taelor

  27. Hi

    My company sent me to the CPR class in Dallas (below date) and I wondered if I could find out when I would get my certificate?

    Thank you!

    on 6/23 in Dallas from 9-4pm.

    Directions attached for reference.

    I have given all class attendee’s hardcopies of directions.

    Rimpy Kumar

    Sajani Poudel

    Pam Davis

    June 23rd 9am – 4pm
    American Red Cross
    4800 Harry Hines Blvd

    Dallas, TX 75235

  28. Hi Pam! You can contact the Dallas office at 214-678-4800, and someone there should be able to connect you with your instructor.

  29. Hi

    Are you still updating redcrosschat.org? I found a broken link I’d like to point out.

    Best regards,
    Thomas

  30. Hi Sue – The donations we receive for Red Cross Disaster Relief are put to excellent use, and we are proud to be good stewards of donor dollars, every day and for every response. An average of 91 cents of every dollar the Red Cross spends is invested in humanitarian services programs.

  31. I just donated $25.00 to the Red Cross Houston Relief Fund; however, Walmart was supposed to match 2X my donation. Your confirmation of my donation made no mention of Walmart in the confirmation. Whats going on here?

  32. Hi Bob, thank you for donating and our apologies for this delayed response! We just confirmed that your gift was matched if you gave on 8/31 via Walmart’s webpage on this match. Walmart announced on 9/1 that their match was met, thanks to generous customers such as yourself. 🙂

  33. Hi I gave blood at Whole Foods in Henderson this last Wednesday, August 30 in one of the mobile units. My nurse dropped one of the sterile packages while preparing my bundle of tubes, bag and vials. She reached down and picked it up off the floor with her gloves on and proceeded with the blood draw. Obviously the floor was not a clean surface and she contaminated everything she touched with those gloves after that. You might want to review your P&Ps with that group. I should have said something at the time but didn’t. We all get in a hurry and make mistakes. Thanks

  34. I am 0- and CMV-. If I give blood to someone with autoimmune disease will it help them with their disease?

  35. I recently lost my home on August 3, 2017 to a house fire. The Red Cross contacted me before the fire trucks were all gone. I just want to say Thank You for everything. Everyone was so compassionate and nice to me and my family. I even received several phone calls checking in on us for over 2 weeks after the fire to make sure we didn’t need anything else. You are a special group of people and I just wanted everyone to know how wonderful everyone there was and how much I appreciate everything. We now have us a place to live and we are getting better everyday.

  36. My husband, Gary Bell – a retired State Farm agent – signed up last week to volunteer. He did all the work online. Volunteer concection number is 15452825. He is anxious to go and help. He has driven to the county seat to get a background check done at the sheriff’s office. What is his next step

  37. We’re so excited that your husband signed up and wants to help! Please know that we are working tirelessly to process all of the volunteer requests that we’re getting. A member of the volunteer services team will reach out just as soon as possible, and we apologize for any confusion.

  38. Hi Veronica, the Red Cross will provide $400 to qualified Texas households that were severely impacted by Harvey and need help taking care of emergency needs. Severely impacted households that need immediate assistance can apply at redcross.org/HHIA. You can apply on your cell phone, computer or tablet with a valid email address. Registration will remain open through October 10.

  39. I am proud to be a new volunteer for the American Red Cross!
    and remember: ” No one is useless in this world who lessens the burden of it to anyone else.” ….. Charles Dickens.

  40. We applied for assistance after harvey. We qualified as our home was completely under water. We chose the paypal method of transfering funds for assistance (400$) but have yet to receive any thing. At all. Not even an email. Can we change our method of transfering funds? If so how? Thamk you.

  41. Dear Kirstey, The Red Cross is processing registrations for pending applicants whose
    registrations were not completed when the system became overwhelmed. For
    example, because of the system overload, some applicants did not receive
    reference codes or were unable to select payment methods. Those applications will
    be completed now that system has relaunched. Qualified applicants will receive a
    text or email with instructions for completing the process. We understand this has
    been frustrating and apologize for the confusion!

  42. I Mr augustine a. Aliberti
    Red cross supporter.2017

    I am deeply, deeply proud of your red cross emergency plan act.
    To help all those in a storm disaster, and given
    Hot meals, and shelter those in emergency needs.

    Thank all the red cross.
    Nationwide.
    God bless. You all.
    Mr augustine aliberti
    American Red cross supporter / disaster-fires.

  43. I cannot think of a deeper experience of being a first responder,2nd,3rd etc. I look at the eyes of the people waiting without hope, medicine, water, food,loved ones in these pictures. I see the oneness of all humanity getting real. And it feels great . Perhaps the lesson for the planet’s poor condition is too love all people all the time. This is fully being awake and alive and I applaud you in the highest of all regard.

  44. I am needing financial assistance after Harvey. What is the website I’m suppose to go to that it’s suppose to bee open today? 9/21/17

  45. Hi Dezerea, the Red Cross will provide $400 to qualified Texas households that were severely impacted by Harvey and need help taking care of emergency needs right now. Severely impacted households that need immediate assistance can apply at redcross.org/HHIA. You can apply on your cell phone, computer or tablet with a valid email address. Registration will remain open through October 10.

  46. does any one know what time the redcross.org/hhia website will be up and running for Harvey victims?

  47. I believe yall are waste time isn’t it already enough weren’t through and still countinue to waste hopes bbb I’m making a report

  48. Where Exactly do we go to get the 400$, these such amazingly giving people want to give us. our Family culls life off that for weeks. please Help direct me to a specific location. thanks and may your family’s be safe as well

  49. Hi Benjamin, the Red Cross will provide $400 to qualified Texas households that were severely impacted by Harvey and need help taking care of emergency needs right now. Severely impacted households that need immediate assistance can apply at redcross.org/HHIA. You can apply on your cell phone, computer or tablet with a valid email address. Registration will remain open through October 10.

  50. I am so glad and blessed that Red Cross is helping all the counties of Texas that were affected by Hurricane Harvey. I am been trying to apply for assistance but unable to apply. Any suggestions?

    Thank you Red Cross and God bless.

  51. Dear Melvya, thank you for your kind words – and our deepest apologies for this frustrating process. The Red Cross will provide $400 to qualified Texas households that were severely impacted by Harvey and need help taking care of emergency needs right now. Severely impacted households that need immediate assistance can apply at redcross.org/HHIA. You can apply on your cell phone, computer or tablet with a valid email address. Registration will remain open through October 10. Again, we truly appreciate your patience and wish you the best in this difficult time.

  52. I well be getting with the news u guys are giving people wrong information about the 400 hundred dollars and it’s not right at all the hole week when the system was down u keep saying when the system get back up u can give the reference number now the system is up and running it’s something different today this organization needs to be reported for feud to the people in need this so not right at all i we’ll be calling ever news stations in the Houston area and newspapers to inform them over what’s going on with the redcross

  53. Once again,,all of my deep
    Love, happyness,x within all of its loveing and pouring out read cross team helpers, helping out in all disasters worldwide
    To nationwide, god bless each and everyone of you all. I thank you for all you do.

    Mr augustine a. Aliberti
    American Red cross supporter. 2017/2018
    Storm disaster /fire/ earthquakes.

  54. why was I tuned down for the $400 harvey help, when we had to live away from home over a week and lost all our food and other items because of no water or electricity.

  55. Dennis, we wish we could help everyone, but there are many who have been affected by Hurricane Harvey that may not be qualified for this program. You may qualify for other forms of Red Cross support, including sheltering, cleaning supplies, food, health and mental health support and spiritual care.

    Eligible households include those in areas most severely impacted by the storm, who were displaced by the storm for several days, and have expressed an immediate need for financial assistance to cover life-sustaining items like food and clothing. The applicant’s identity must also be successfully verified. These criteria for eligibility have remained the same throughout the process.

    If you were denied and you feel there’s been a mistake, there may be an option for you to appeal – just follow the directions in the message you received.

  56. Its been over 2 months since I was approached at a local festival by a fireman/Red Cross volunteer who pushed a flyer in my hand and invited me to call for a free smoke alarm installation. I told him I had one alarm but had been thinking one in the bedroom hall way would be good. I lived alone and had no one to help me. He told me to just call that number (5035285783) and I would get an appt for a free installation. I made 4 phone calls since providing an answering machine with the information requested and still no reply.
    The message remains the same “just leave your address and phone number and someone will be in touch with you. 8 weeks later….nothing.

    The Red Cross should be ashamed….Yes, you have been busy but you made a false statement to many that day and I am sure other days that you have no intention of filling. YOU could have at least contacted those of us that called and indicated that you were UNable to fulfil that requests at this time.

    Ask me to donate to your cause….NO WAY.

    Bea Stone
    Silverton, Oregon

  57. Bea, we are sorry for the frustration you are experiencing. We had a nationwide program for smoke alarm installations scheduled for September and October. Then the hurricanes, floods tornados and wildfires hit. So many of our resources were shifted to help those in immediate need that we postponed our major installation events for later. If you have not heard from us at the phone number you called, please be patient. It could be that some of the volunteers who would respond are deployed helping those without homes, food, shelter or electricity. Thanks for your patience.

  58. I received my letter on my text but i don’t remember theconformation number to get my 400.00 at Walmart here in Angleton Texas.

  59. It’s awful the way the people in Highlands county (Florida) treated the Red cross volunteers resulting in people standing in line for 8 to 10 hours to later find out the site was not going to open. This type of behavior hurts everyone especially people who never gets to get any help. The red cross also played apart by allowing a individual who had already received assistance volunteer to help and she made the situation worse. If there should be a next time I would hope the ARC have the event better organized and a system in place to control crowd control. After two days of waiting still no help for hundreds of men, women, and the elderly who could really use that money.

  60. yall send me a confirmation number to get my funds at walmart I was there and the lady said it was not enough numbers I was turn away can you please help me my Id number is 446642

  61. Esmeraldo, we are sorry for the confusion. Please check your spam folder for a second email (or text message) from us that should contain your 11-digit number. If you have a shorter number, you may be trying to use your confirmation number.

  62. How do I find the Red Cross locations to get assistance to appeal my disqualified application for Harvey financial assistance.

  63. Manson, if you were denied and you feel there’s been a mistake, you can appeal by following the directions in the message you received. If there is no appeal option, you’re probably not qualified for this specific program. We are working alongside our community partners to initiate long-term recovery services, including additional assistance. We also strongly encourage you to apply for federal assistance by registering online at http://www.DisasterAssistance.gov.

  64. I think my email is not working can you send my reset email to my mom eamils because i am not getting it on my email.

  65. Justin, we are sorry for the difficulty you are experiencing. We’d encourage you to call 1-800-REDCROSS to discuss your specific situation with a representative. Thank you.

  66. I am a 31 year old single father victim of hurricane Harvey and lost two weeks of work and am behind on bills electricity shortly will be cut off I have been approved for the $400 Harvey assistance program but for last 6 days and 15 calls to the Red Cross I have not received my reference number no calls emails or texts can anybody help me get a hold of one of the supervisors or someone who can get me the reference number without going through the call center thank you

  67. Deric, we are sorry for the situation you are in and the inconveniences you are experiencing. Some people have reported that our emails with the reference numbers have been mistakenly routed into their spam folders. Please check your spam or junk folder to see if the information you need is there. If not, please let us know. Thank you.

  68. I am a fifty-two year old disabled female and I need emergency transportation from Ca. to Va.. My boyfriend tried to kill me on March 22,2017 and he has had everyone in the town where he abandoned me steal everything I own and now I am so depressed that I feel there is NO WAY OUT. They are a bunch of thieves and they keep telling me that I would be doing everyone a favor if I would just go stand on the freeway and turn my back and just get hit by a semi. I want to go back to where my family lives. I have no way to contact them and I need your help please. I want to go home.

  69. We are so sorry, Eddy, for the very difficult circumstances you are in. Our hearts go out to you.

    The Red Cross helps people affected by disasters and other such events. We would suggest that you reach out to the local 2-1-1 information line. Just dial 2-1-1 and ask if there are resources that might help with your situation.

    Also, we are concerned with the “advice” others are giving you. Please know that there are countless people who care. If you want to talk with trained professions who provide 24/7, free and confidential support for people in distress, we’d suggest you call the National Suicide Prevention Lifeline at 1-800-273-8255. Thank you.

  70. Thank you Red Cross for your availability and service toward our community that has suffered greatly by ‘Wildfires’ that had merged and attacked us on every front.
    It took ‘All Hands’ in virtually every department to subdue these demonic flames that held us all in it’s murderous path.
    …that being said and with the greatest intention to proclaim efficiently my personal gratitude I do however have some other issues I had witnessed during these past few days:
    Some of those that were under your banner were quite rude and pushy and there was a lot of discord amongst yours (if they were yours!??!)
    which in turn had a very negative impact on what is already a very negative calamity…A COMMUNITY WREAKED BY DISASTER!!!!!!!
    Negative impacts that caused dear folks to lose track of their whereabouts and/or belongings…bad business!!!!!!!
    The persistent pressure that had an approach of antagonism from your representatives, I must have repeated my identification, vital statistics and crisis dozens of times to what seemed endless amounts of representatives that flowed through this site. (the second site in which I had been to, the Veterans Memorial Building and I just so happen to be a U.S. Veteran…a few of your reps did not know that they were operating their services in the VMB although a military presence was under guard here!?!
    …I must admit to being a bit concerned about the way that military presence has been conducting itself also though!?!
    Again, and so as not to end this as an ungrateful note, thank you, thank you, thank you!!!
    Sincerely,
    Brian

  71. Brian, thank you for your heartfelt message and for sharing this invaluable feedback. We will definitely check into this situation to make sure that we serve the needs of those affected by the wildfires and other disasters. We know this is a stressful time for those going through these difficult circumstances, and we certainly do not want to add to the stress. We appreciate your insights, and value the learning that will come from our review of the situation.

    Without minimizing the importance of your comments, we would let you know that we are always looking for volunteers with the passion and commitment you seem to demonstrate. If you would be interested in joining our team and making it stronger, we’d encourage you to visit http://www.redcross.org/volunteer/become-a-volunteer#step1. Again, thanks for your message.

  72. I was finally approved for $400 hurricane Harvey emergency assistance after filing an appeal two weeks ago, but I still have not received my pin number to pick up my funds from Walmart. When I emailed and called I was told Redcross is working on it.

  73. Lillie, we are sorry for the inconvenience. Some people are reporting that the email with the reference number was routed into their spam folders. Please check your spam or junk mail folder and see if the information you need is there. If not, please let us know. Thank you.

  74. I guess Redcross gives a standard answer about checking spam; however I have repeatedly checked my spam and junk email and my pin number has not been received.

  75. Lillie, we are sorry for the inconvenience. Unfortunately, we’ve found that a common problem has been emails forwarded to the spam folders, so we want to make sure that isn’t the issue. Sorry it came across as a canned response.

    Anyway, we are sharing your issue with our resolution team. Someone on that team will contact you with any follow up about your specific situation. Thank you for your patience.

  76. How can I get money for flood all my food went bad during nunns fire evacuation I have no money either spent it to evacuate I don’t get food stamps

  77. I was approved for the financial assistance on $400 and followed all the prompts and selected a method, I received a message saying that I should get a reference number in a few minutes via text, but it’s been 6 days and I haven’t received anything. I checked my email and my spam and nothing is in there.

  78. Irene, we are sorry for the inconvenience, but we want you to know that we are sharing your question with our resolution team. Someone on that team will contact you with any follow up about your specific situation. Thank you for your patience.

  79. Do u know how long it would take me to get my 2nd reference number when I got my first one it didn’t work when I went to walmart then I called red cross n they said they would send me another one

  80. Hi Connswella, we truly appreciate your patience and would encourage you to follow the guidance provided by Red Cross. If you want an update on your status, 800-REDCROSS should be able to assist.

  81. I was approved for Hurricane Harvey Immediate Assistance program last month on 10/17/17 but I have not received my 11-digit pin yet. How find I find out my pin or any information as to whether I will receive the funds soon?

  82. Hi Stacy, we truly appreciate your patience and would encourage you to follow the guidance provided by Red Cross. If you want an update on your status, 800-REDCROSS should be able to assist.

  83. I would like to know if the Red Cross is shipping over to PR and US Virgin Islands such things as shoes, purses, clothes to help the women and children that are in need! I would like to donate many of my shoes that I haven’t worn or worn a few times! My shoe size is a 5 so a young girl who wears a size 2 1/2 can fit my shoes! Please let me know if this is at all possible! I prefer not to have my donation go to a thrift store where they will be charged for my donation! Thank you!

  84. Hi Cathleen, while we truly appreciate your kindness, we do not accept small quantities or collections of new or used products, like household goods, clothing or food. The Red Cross works closely with local community groups and organizations that do accept in-kind donations. We suggest visiting nvoad.org for a list of organizations that accept these kinds of donations.

  85. It will be two months on the 21st of this month that I applied for assistance I have provided all the information and red cross has verified all my information and I was told that I would hear something within 72 hours and that was a month ago

  86. Hi Monica, we’re sorry we cannot help from this end but would encourage you to follow the guidance provided by 800-REDCROSS. Thank you for your patience, and please take care.

  87. Hi. I am an orthodontist from India. I would like to do the Basic Life support course from Red cross personally as it will help for my better prospective in my profession. Can i come and attend the course? Thank You.

  88. I am beginning to wonder if I am ever gonna get the 400 dollars…that I was approved for on October 12 the…, After my application for hurricane Harvey IMMEDIATE ASSISTANCE was pending for over a month. I have called …waited several times on the phone for hours…to get no where

  89. Hi Ashley, we encourage you to continue to call 800-REDCROSS for assistance because we are not equipped to assist on this end. We are very sorry. Thank you for your patience, and please take care.

  90. I am a 63 yr old who has been looking for an organization or who to contact in regard to all those Puerto Ricans who have no place to go. I am of Puerto Rican decent and currently live alone and have a 3 bedroom home. I see many families and people living in hotels. I would gladly open up my home to anyone of these families. I will say that I am a smoker and have small dogs, so it would not be a good fit for small children, but I am sure there is someone out there that I could help. I live in Inverness Florida.

    If someone could give me some direction on who to contact that would be great.

  91. Hi Carolyn, we truly appreciate your kind offer to share your home with a disaster survivor. The American Red Cross is unable to provide referrals to someone’s private home, however we do appreciate your thoughtfulness.

  92. I feel as if I have finally walked into my destiny, my purpose in life! I have recently connected to the American Red Cross West Central Georgia Chapter and so exceedingly thankful to be a part of this phenomenal group of people! As the new Community Volunteer Leader – Volunteer for this Chapter, I will assist the Executive Director with cultivating volunteers, manage relationships in the community by partnering with civic organizations. I have a lot to learn and welcome any great tips, ideas or suggestions! May God bless you all!

  93. Q: what if you get the below txt and email but when you login you get a “NOT QUALIFIED” what do you do am I approved or not? is this a system issue that can be corrected or is there anyone i can talk to directly?

    You applied for Red Cross assistance and are now approved. Log in at: https://portal.disasterverification.com using the email address you registered with to take the next steps for payment. If you have forgotten your password please use the “Forgot Your Password” link on the website.

  94. Hi Anthony, we are so sorry, but we are not able to help you with this on our end. The Hurricane Harvey Immediate Assistance Program has closed. Please visit portal.disasterverification.com/redcross. If you are unable to access your account or are having an issue with your account, please follow the link on the website to report your issue. If your primary residence was damaged in the hurricane and you need additional resources, contact 2-1-1 regarding disaster resources in your community. New disaster resources are becoming available each week. We encourage you to continue to contact 2-1-1 for new disaster resource information as it is announced. Thank you, and please take care.

  95. I was approved for immediate disaster relief from Harvey but have been unable to obtain any info further because I am locked out of my account. Please respond with info as to who I can contact regarding this matter.

  96. Hi Angela, we are sorry, but we are not able to help you with this on our end. The Hurricane Harvey Immediate Assistance Program has closed. Please visit portal.disasterverification.com/redcross. If you are unable to access your account or are having an issue with your account, please follow the link on the website to report your issue. If your primary residence was damaged in the hurricane and you need additional resources, contact 2-1-1 regarding disaster resources in your community. New disaster resources are becoming available each week. We encourage you to continue to contact 2-1-1 for new disaster resource information as it is announced. Thank you, and please take care.

  97. From 1958 into the 1970s I was a regular blood donor. I was, in the mid- 1970s, treated by a dermatologist with a prescription drug used to deal with toenail fungus. I do not recall the name of the drug but the next time I volunteered to give blood I was rejected by the Red Cross because I had taken that drug. And I was told it disqualified me from ever again being a blood donor. My dermatologist said that was not true and the drug should not disqualify me in any way from being a blood donor. Is there anyway I could have my blood tested to determine the truth of the matter? I would like to again give blood regularly.

  98. Hi David, thank you for rolling up your sleeve! Please contact the Red Cross Donor and Client Support Center at 1-866-236-3276 and ask to speak to one of our physicians. They will be in the best position to help you. Thanks, and take care.

  99. Ive been donating blood since I was 16 and now Im a senior in high school and just learned about being able to receive a cord for graduation, I can’t sign up for the leadership program anymore, but is there any way i can still get the cord for all my donations?

  100. I would like contact information on volunteering along the Columbia border to help the Venezuelans escape their horrific situations. I lived in Maracaibo many years in the late 90s, and am fluent in Spanish.

  101. The American Red Cross Los Angeles Region has extended the search for stories from Red Cross Health Professional Volunteers to March 31, and added a Tiffany & Co. Val St Lambert designed crystal 4 1/2″ x 3″ American Flag in the blue box along with a collectible Red Cross pin as first prize. Winner(s) will also be highlighted in a Red Cross nationally distributed Health Professional Volunteer Recruitment video.

    We are soliciting stories from Red Cross Health Professional Volunteers. In your role as a Red Cross Health Professional Volunteer, please tell us about a moment when you felt like you were helping others the most. All stories are welcome and we hope you will share yours. You may also send a short video (90 seconds or less, please) to accompany your written story.

    The deadline for initial submissions is extended to March 31, 2018. Please e-mail your submission to RedCrossNurse@redcross.org with the word “CONTEST” typed in the subject line.

    DISCLAIMER: By submitting your entry to this contest, whether selected as a finalist or not, your story may be shared or otherwise rightfully shared without payment.

  102. Hello so I’m taking the WSI course online and I’m stuck on module 3 and won’t let me move on to the next one I’ve completed all the scenarios and games with a copper or higher please help must be done with all of it Sunday. Thank you

  103. Can you tell me how I can access records of my grandfathers service with ARC during World War II?

  104. Hi Beth, please email us at socialmedia [at] redcross [dot] org, and we’ll see what we can do. Please provide us with any information you can about your grandfather in your email to us. Thank you!

  105. My brother in law required 30 units of blood provided by the Red Cross before he passed. We want to send a thank you note. Where and to whom do I address and mail same to?

  106. Hi Jann, Our condolences to you and your family on your loss. We appreciate your thoughtfulness; it will mean a lot to the Blood Services staff. Please visit Redcrossblood.org > Contact Us to send in your “thank you” email and they will be happy to route it to the appropriate blood region.

  107. my son is in the military and is stationed in the same state where we live. His grandmother doesn’t have much longer to live and we’re trying to get him home to see her before she passes. My son told me of a paper to obtain through the Red Cross and submit it to him along with a doctors note. Does anyone know what this document is and where I can obtain one?
    Thanks

  108. We are so sorry to hear about your son’s grandmother. Please call the Hero Care Center at 877-272-7337 and speak with one of our Red Cross teammates who will help you through the emergency messaging process. They will ask you some questions, so you may want to be ready with this information:

    Service member information
    • Full legal name
    • Rank/rating
    • Branch of service (Army, Navy, Air Force, Marines, Coast Guard)
    • Social Security number or Date of Birth
    • Military unit address
    • Information about the deployed unit and home base unit (for deployed service members only)

    Information about the emergency
    • Name and contact for the immediate family member experiencing the emergency (could be spouse, parent, child/grandchild, or grandparent)
    • Nature of the emergency
    • Where the emergency can be verified (hospital, doctors office, funeral home)

    We hope this is helpful. Thank you.

  109. Do you guys keep records of veterans that may have died around the year 19 46 no 59 or 60

  110. I just received the Shingles shot & Tetanus shot two days ago. I am scheduled to donate double on Thursday. Is this ok to keep my scheduled donation??

  111. My house burnt down I had nothing but the clothes on my back. My mother told me to call the red cross they could give me a blanket an maybe some can goods. I called the tupelo office they told me call back if I had an emergency. Thanks for nothing yours truly Randy Simmons

  112. Is there a way that Red Cross could partner with local childcare providers to provide childcare for parents during blood donations? The ONLY reason I am not donating platelets every single week is that I struggle to find childcare, so I have to work with available Saturdays when my husband is off of work. I would rather have childcare than any donor incentives, and, with the right marketing, that would be a way to turn stay-at-home parents into regular, repeat donors.

  113. First, thank you for your support of the American Red Cross and our lifesaving mission. More importantly, thank you on behalf of the many patients whose lives you’ve touched with your selfless gifts of platelet donations. We appreciate you reaching out about the possibility of child care at our blood and platelet donation centers. The safety of our blood/platelet donors, staff, volunteers and any visitors (including children) is the top priority at the Red Cross. Unfortunately, with space and logistical constraints, child care is not something the Red Cross can accommodate on site at this time. However, we are looking into the feasibility of offering this service in the future, provided there is adequate space and our blood/platelet collections operations are not disrupted.

  114. My aunt was a Staff Assistant for the Red Cross during WWII. I have her certificate dated April 1941, the ‘Meeting and Graduation’ booklet for the NY Chapter from May 14, 1941, and a photo from the NY Times from 5/14/1941.

    Is there a Red Cross archives that would be interested in these things?

  115. I’ve been looking all over your websites to find a place to share a compliment about one of your AMAZING employees at the Blood Donation Drive I recently attended. This Blood Drive was held at The Waterford School 1480 E 9400 S, Sandy, UT 84093. The EXCEPTIONAL employee who assisted me in donating blood was TAMMIE DEARING. I’ve given blood numerous times over the years and TAMMIE was the BEST! She inserted the needle using a completely painlessly approach and managed the collection of blood in an extremely quick and efficient manner. She was friendly, pleasant, and careful to make it a pain-free process. You should be delighted to have such a talented, caring employee! I hope that you have a program that provides an award or bonus for such an outstanding employee. I’ll come come donate blood every 6 weeks (or as soon as allowed) if TAMMIE DEARING will be taking my blood!!!
    P.S. If there is a better place to post this THANK YOU, please let me know!

  116. Hi Colleen, Thank you so much for your recent donation and the positive feedback regarding your experience at the Waterford School with Tammie. We’ve passed your accolades on to our Collections management team, so she can be acknowledged. Thank you!

  117. I have been donating blood for the Red Cross here in the US, in case a family member of mine needed a blood transfusion from a differerent country, can I count on Red Cross to help since I’m a donor myself?

  118. These are poems and poetic verses I wrote to encourage blood donation during quarterly blood drives while employed at Lockheed Martin, King of Prussia, PA:

    Let Me Give You No Hype
    Let me give you no hype, your blood is our type;
    Let me give you the scoop, we need your blood group.

    Your blood might be negative, but we are so positive
    That no matter your factor, you can be an actor?

    To fill a pint bag and be able to brag
    That when a patient needed blood,

    You gave, and said “I’ll be your bud”.

    John O’Donnell

    Have a Heart
    Have a heart – give some blood;
    Give some blood – give some life;
    Give some life – it’s up to you;
    It’s up to you – a pint will do;
    ?A pint will do – to save three lives;
    To save three lives – it takes so little;
    It takes so little – it gives so much;
    It gives so much – have a heart;
    Have a heart – give some blood.

    John O’Donnell

    Can We Count On You?
    We can count by ones, and by twos, and by threes.?
    We can count maybe to two before comes the sneeze.
    ?We can count sheep before sleep and the hairs on our heads,
    (Well I can anyway, they’re individual threads).

    We can count calories if we must, to mind our waist.
    We can count on the recipe to say “salt to taste”.?
    We can count idly for hours and waste our mind.
    ?We can count sitting for hours and expand our behind.

    We can count words and lines in Microsoft©®TMWord©®TM
    We can count backwards in French and be quite the nerd.
    ?We can count out the Phillies, since they’re no match.?
    We can count all our chickens before they hatch.

    We can count the number of angels on the head of a pin.?
    We can count, but irrationally, after a bottle of gin.
    ?We can count our belly buttons, our ears and our toes-es.
    We can count to ten on our fingers, only to one on our noses.

    We can count the stars in the sky, the grains of sand on a beach.
    We can count these to infinity and their total not reach.?
    We can count cards at blackjack and cars on the highway.
    ?We can count all the times we heard Frank sing ‘I did it my way’.

    We can count what we take and maybe count for nothing.
    We can count what we give and maybe count for something.
    We can count on the Red Cross to need blood every quarter.
    Can we count on you to donate? Can’t make blood out of water.

    John O’Donnell November, 2007
    ?Revised December, 2013

    There Once was A Guy Needing Blood
    There once was a guy needing blood;
    Red Cross was the name of this bud;
    Red says pushing those corpuscles
    won’t cause you sore muscles.
    Exercise your heart – give some blood.

    John O’Donnell

    The Importance of O – An Ode to O
    No O, no ode.
    Sans O, Ohio is just Hi;
    Without O we’d be debt-free
    but hungry because while there’d be no owe,
    There’d also be no food
    We wouldn’t be able to snooze
    And there wouldn’t be any booze;
    So we can’t do without O – especially Type O

    John O’Donnell

    How Do We Need Thy Blood?
    How do we need thy blood?
    Let me count the ways.

    ?We need thy blood to the depth and breadth and height?
    A pint can reach, when filling a collection bag;?
    For to deter the end of Being it is the ideal Grace.

    ?We need thy blood to the level of everyday’s
    ?Most dire need, by sun and candle-light.

    ?We need it of thee freely, else we have no Right;
    ?We need it of thee purely, as pure as the sun’s light.
    ?We need it of thee with a passion to put to use
    ?In our belief, and with a child’s faith.?

    We need thy blood as tho’ a love we thought to lose
    We need thy blood to preserve the breath,
    ?Smiles, tears, of someone’s life!

    copyright© 2006 by John O’Donnell

    John O’Donnell
    11/22/06
    Adapted from E.B. Browning’s “How Do I Love Thee?”?

  119. Does anyone know who I might contact to share an idea with regarding the kids trapped in the cave? My thinking is that they might utilize an antique diving suit, one of those with the round helmet that fastens onto the suit, and that has an airline going into it from the surface; they used to use them for deep water diving and for collecting clams, etc. They could suit one child up at a time and then attach a line to the child and pull each one out. Divers could go in front of and behind to guide them and to guarantee that the airline doesn’t get tangled. The children wouldn’t have to do anything—just let themselves be pulled out.

  120. I am a high school, that donated blood a couple months a good. I never received my donor I’d number nor log in information. Where do I go to find that?

  121. I have given over 50 units of blood in my lifetime. Today I had an appointment to donate blood. I showed up, had my screening, had my hemoglobin tested by finger stick, and I was rejected for blood donation. Why? Because I had “raised red marks” on both of my arms where they puncture your vein to drain blood. I explained that the mark on my left arm was due to a blood test that I had 2 days ago and that the mark on my right arm was an area I had scratched, possibly a mosquito bite. The supervisor insisted that I could not donate because of the risk to me of spreading infection. As a physician, this sounds preposterous.

    How can an organization that is always begging for blood donors make such a stupid mistake? Whatever the reason, as of today I am no longer a blood donor. Nice work, Red Cross.

  122. I work at a high school in California and would like to give a shout out to one of our graduates that saved a teenage boy from drowning at a local water park where she works. She is a wonderful person and deserves to be recognized. This has changed her life for the better and the life she saved means a lot to her.

  123. Major disaster (hydrological-flood)happening in kerala state,india
    How can inform international authority?

  124. Hi Abdul, we are so sad to hear about the devastation surrounding the floods in southern India. The Indian Red Cross is responding with aid like relief materials, but of course, continuing rain and lack of connectivity have proved challenging. Our thoughts are with the people of Kerala. Find out more about relief efforts here: https://rdcrss.org/2MLLqwD

  125. Can’t access CPR online training that I need to complete for my in person class tomorrow. Tested it out 2 weeks ago and was able to get in fine and start training. Now the launcher just brings me to the red cross homepage on my pc and to a blank white page on my ipad. Have tried to get in on multiple pc’s and tablets. Nothing has changed on my end since I was last able to successfully access the training. Order Number: PH00486513C. Very frustrated right now as I need to complete this for my job and first available class took 2 weeks to schedule

  126. Hi Chris, We’re sorry that you’re having difficulty accessing the online content. Please call our Training
    Support Center at 1-800-REDCROSS (1-800-733-2767) and select the Health and Safety Training prompt for assistance.

  127. I believe that I have been lost in the confusion… I am still without permanent shelter, or shelter of any kind… Please help, I have received no assistance at all

  128. I am a high school student and I regularly donate blood. Is there a way that I can be recognized for that at my graduation?

  129. My husband had his last chemo treatment on Aug 16. when will he be allowed to donate again?

  130. American Red Cross contact me and wants me summit some documents in REDCROSS website and they gave me my Case number. How do I do that?

  131. Hey, I am a high school alumna on gap year who is interested in Public Health Opportunities. Would I be able to work with American Red Cross?

  132. Looking for Paul and Laurie Shuman, 904 Illinois Ave, Lynn Haven, FL 32444. Family has not heard from them since Hurricane Michael has hit. Any info will help.

  133. Hi, The Red Cross offers the Safe and Well website, a secure option that allows people to list their own status and allows friends and family to search for messages from their loved ones. To search for a loved one on the Safe and Well website, please visit redcross.org/safeandwell.

  134. I would highly recommend
    postings reflect most recent to older postings.
    Thanks for the consideration. Although, I
    understand the disasters that have occurred might
    not allow this to happen
    right away.

  135. Hi Ann, thanks for the feedback. When you visit the RedCrossChat.org homepage, the articles are listed starting with the most recent. The feature article is the only exception. Thank you!

  136. Sorry we will no longer be able to donate or contribute to Red Cross because of your help with the illegal Caravans coming into America

  137. Richard, As part of a global network, Red Cross and Red Crescent teams have long delivered humanitarian relief to migrants around the world. In line with Red Cross fundamental principles, the Guatemalan Red Cross, Honduran Red Cross, and Mexican Red Cross have been providing aid such as medical care, drinking water, and family reconnection services to migrants walking through Central America and Mexico.

  138. I received an email stating I’m being offered Financial Assistance from hurricane michael but needed to verify my identity and address but I could not upload my documents and now my case status is saying I’m disqualified I didn’t even have a chance to upload my documents because the web page shut down what can I do to receive the benefits I have all my documents I just need to get them uploaded.

  139. Hi I’m trying to locate a Red Cross tv commercial a friend wrote the musical score for & won an Emmy about California Fires probably 1990’s Rob Ibsen
    I think it would get the message out and save the need for reshooting!

    My blood O negative has been compromised due to 40 years of silicone breast implants and my ANA factors do not allow my perfect gift so if this helps in some small way hopeful! 11-12-18

  140. I have a new email and password for american red cross and it works great.
    now i am trying to get recertified as a water safety instructor for my swim
    lessons and american red cross learning center is not letting me in.

  141. My question is do Red Cross offer some type of Student loan debt forgiveness for college student who volunteer ?

  142. I need some help my husband was in Syria working and was coming home and he is stuck in Lebanon and can’t get a flight out what do I now

  143. I lost my donor card but I use to donate in the United States. I am currently in the Philippines and needed blood. They said if I can prove I have donated in the past I do not have to donate in addition to the 1800 PHP I just had to pay. How can I prove I donated blood in Arizona and in Washington State?

  144. I donated past year at my school’s blood drive . I have been getting mail from the red Cross but never got my donor card . And I have no idea weather it was good or not. I have searched if it happened to anyone else and they said that if you don’t get your card that you have some illness . I’m 16 and there is another blood drive coming up that I signed up for , but they want our donor card present when I donate . I don’t have it . Nor got it. What do I do ?

  145. Hi Zoe, Our Customer Care team would be glad to help. Please send us an email at CustomerCareatredcrossdotorg and they can let you know when to expect your donor card. Thank you!

  146. Need help what do i do my bf my dog snd i lived on our rv evwrythong we owned was in it and someone stole it last night everything is gone its so cold outside we dont even have coats

  147. Hi Jaylene, We are very sorry to hear of your difficult circumstances. As this situation is outside of our scope, please call “211” to be referred to social service agencies and resources in your community which may be available to assist you. Best wishes for better days ahead.

  148. I received a donor id card back in 2006.. and last night I made a acct. On the red cross website. When asked to provide my donor I’d number, I tried several times and it keeps saying it’s not a valid number. Does the donor ID numbers expire?. I figure I would still have the same I’d number?. I still have the original card and entered the number several times! Thanks in advance!

  149. I am currently 16 but will be 17 when the next drive happens in my area. However, I am unable to make an appointment because I must be 17 or older to create an account. I already have a membership card.

  150. Hi Kristina, Thank you for being a committed blood donor. Young donors like yourself, play an integral role in our nation’s blood supply and ensuring that patients have the lifesaving blood products they need. To schedule your next donation appointment please call 855-210-1278 or email CustomerCare@redcross.org and one of our representatives will help you.

  151. When I am getting my blood drawn , can Red Cross draw the blood out of my toe instead of my arm?

  152. I need help so I can access and complete the online portion of BLS CPR certification for my renewal certification

  153. Hi Nancy, You may reach out to our training support center by email at supportatredcrosstrainingdotorg or by phone at 1 800 RED CROSS, select “Training and Certifications” for assistance. Thank you!

  154. I would like the “Organization” to reconsider its “Thank you” gift of a seed pack. I received a pack of “Chrysanthemum”. It is really African Daisy (osteopsperum). The package had NO “Instructions” to plant or any information about soil or sun to raise these “Thank you” gift seeds. I am a gardener and feel that many people will be disappointed with this gift because they will not get the flowers. The seeds need light to germinate and I believe the “average” person plants by covering seeds with soil.
    I hope the American Red Cross and its hired PR firm can find “A SYMBOL OF HOPE” that will achieve real “Thanks” from those who receive it.

  155. I had a bit of a bad experience donating platelets 10 days ago. My comments will only be to benefit possible donors in the future.
    I had been hooked up for donation and told to holler if I needed anything. My arm started to really hurt and my muscle felt like it was cramping up. I tried to get attention of someone, I really didn’t want to shout and then someone did come by to ask if I needed anything. I told him what I was experiencing and after checking my arm, he saw right away that the needle was not in right. It was the left arm so he said I would be bruised from probably nearly to my wrist and nearly my shoulder. He was right! It has been a miserable 10 days with a throbbing, painful arm.
    So…. In making these comments, my hope is that the process may be changed up just a bit for the sake of future donors. I would like to donate again but it will be a long time before I do. The two things that I think should change is maybe the verbage used after a donor gets hooked up. Instead of saying, “Let us know if you need anything” It would be better if they said, “If you are experiencing pain in your arm, let us know immediately” I had laid there for 10-15 minutes thinking, this really kinda hurts but maybe that’s normal, just buck up and deal with it, think of what those cancer patients go through.
    Another change that could have prevented this is, there really should be a policy at the donation center that after a patient is stuck that the technician or whatever they’re called checks back with them no later than 5 minutes. Anyway, I do realize that part of this was my fault for not letting someone know sooner but if these changes were put in place it could prevent a lot of misery for the donor and it would help in getting returning donors. This experience has really left me a bit fearful to ever donate again.

  156. Hi Lori, We’re so sorry to hear about the situation you described. Please call 1 866-236-3276 and after the language prompt select option 2. We appreciate your efforts to donate, and we hope that you are feeling better.

  157. Hello, I received a check after hurricane florence and I hear there’s people receiving money but I didn’t this time.We live in fairfield harbour(new bern) and our home received 48 inches of water. Am I still on the list? Thanks, Tara.

  158. I have a student who moved to AR from Hurricane Michael. She comes to school crying because she lost everything and was uprooted. Her Dad stayed behind, and needless to say, found someone else. She didn’t get to go to the father/daughter dance. She cries daily because she is sad. Mother visited with me today. She is living with an aunt. She has three children and just got a job. She has no car, phone, or home of her on. She is walking everywhere. Can you direct me on where to go about getting help. This is heartbreaking!

  159. Hi Leara, We are very sorry to hear of this unfortunate situation. Please have the student’s mother contact your local Red Cross chapter as well as ”211” for social service agencies who can refer to local resources. We send our best wishes for better days ahead.

  160. My name is Steve Beacon and I made a donation with Check # 5636 dated 12/21/18. It still has not cleared my bank as all other donations I have made during that time have. Do I consider it lost or is in your records. I used a your red cross addressed envelope.

  161. Hello I am a hurricane Harvey victim from Houston, TX I was approved for the first $400 after the hurricane, then I found out that there was a relaunch for the $2,000 I met all criteria for approval 100 to percent and due to FEMA making a mistake on my rental assistance and denying me”in which I found there mistake and provided it back to them and then I was approved real quick like for my rental assistance” but since red Cross was getting verification from FEMA at that time to see I was still getting assistance from FEMA & FEMA said no as the same time I presented FEMA screw up to FEMA and was approved for rental assistance and getting assistance from FEMA , I got denied the $2,000 from red Cross, and when I should have been approved, I am coming forward with this and praying I get the response I’m praying for, please

  162. Hi Matthew, We have forwarded your email for review, but please note that social media is not the appropriate place to submit disaster financial assistance issues. We send our best wishes for better days ahead.

  163. Hello,

    I received an e-mail stating that my application was not complete. It sent me a link to follow up and complete the application. When I clicked on the “Contact Volunteer Services”, it said access denied. I was wondering why I cannot access it and how can I complete my application? Please let me know what I should do and whom I should contact via e-mail.

    Thank you very much.

    Sincerely,

    Ilham

  164. Need help , have not recieved phase 2 funds for campfire 2018 , what do i do , the number says error when i call

  165. Hi Jacob, We have forwarded your inquiry to our Disaster Services department for their review and guidance. Someone will follow-up with you soon. We send our best wishes for better days ahead.

  166. My account was put on hold, but when i try to reactivate it by pressing the contact volunteer services button it tells me that my access to it is denied. Please help me with this problem for i am trying to volunteer soon.

  167. Me and my family are currently homeless we are staying in the hospital wit my fiance i have no money or anything to feed my kids or put a roof over there heads can the red cross please help

  168. Hi Lindsey, we are so sorry to hear about this. We encourage you to reach out to “211” for social service agencies who can refer you to local resources that may help. Best wishes for better days ahead.

  169. I recently was sent a survey for financial assistance from red cross for 2nd phase of hurricane Michael victims and I completed the survey but haven’t gotten a response in a couple days.How long do these things take to process? Does anyone know?

  170. Hi Adam, If you’ve received an email or text from the Red Cross about the financial assistance program for Hurricane Michael and have questions, please call 1-800-REDCROSS (1-800-733-2767) and select option 5. Please make sure you have your case number available. We send our best wishes for better days ahead!

  171. I lost my home from Hurricane Michael. I’m a Single mother of 3 and am homeless. Why was I denied and what can I do

  172. Marie, We are sorry to hear of the difficult circumstances you described. Social Media isn’t the appropriate place to request disaster assistance. The appropriate team will send you a reply by email.

  173. Will red cross be doing a phase 3 for hurricane Michael survivors?

  174. I’m not sure where I should ask about this but ive donated twice and still have not received my blood donor card, if someone from the red Cross could email me that would be great.

  175. I submitted a Red Cross message to my husband (deployed to Iraq) 2 days ago. The message says that it’s been delivered to command and When I spoke to someone yesterday afternoon they asked if he’s been made aware of the message. Which I then told them no, I even called him to double check then called the caseworker back… and answer was no still. She mentioned that it stated in the file that the soldier was made aware of the Red Cross message…. wasn’t true.
    Back to me double checking: She told me that she had called the staff dusty desk while I was calling my husband and they said they’d make some calls and get him notified. As of now 08:42 CST he hasn’t been made aware of the message.
    Can I report this? This command has done him wrong before and have been known to show that they don’t care for these guys. He has been in 19 years almost.

  176. Dear Mona – Please contact our Hero Care Center > http://www.redcross.org/HeroCareNetwork. Please note that the military commander in the field uses the Red Cross emergency message & verification in deciding whether to send the service member home on emergency leave. The decision to send a service member home on emergency leave is made solely by the service member’s command and not by the Red Cross.

  177. I donated blood in MA today and had a mild reaction to the new disinfectant. I know I can ask for another option during future donations, but also want to note this for any non-Red Cross medical things. What is being used now? This is what is swabbed on your arm before donation that may have been iodine many years ago. Thanks!

  178. Hi Claire, I’m sorry to hear that you had a reaction to the new chloraprep scrub. Can you please contact our donor care specialists at 1-866-236-3276 regarding this? This team handles all donor complications and can be reached at any time to help advise you. Thank you!

  179. Is there a way to request our given donor ID? I donated at a Delta event and just got a text saying my blood was given to a hospital, but i wasn’t given a donor ID to check my blood type and use the app.

  180. After getting a tattoo how long do u have to wait before donating blood?

  181. Here we go again. Every time I try to sign in to give blood you tell me you don’t recognize my sign in information including my email address.
    Not once in a while but all the time. I am told my email address or user name is not recognized. What in the world can I do. My blood type is B-.

  182. Hi Norbert, We are sorry to hear of the inconvenience you described. Any blood donor who is experiencing technical issues may call 1-855-210-1278 to reach our technical support group.

  183. What is the difference between American National Red Cross and American Red Cross. For maybe 15+ years, we have been donating to the American National Red Cross, which we found only today that they are not even a 501-C-3 organization. What gives? They must not be the same organizations. Could you give me some enlightenment?
    Thank you,

    John Calvin

  184. Me and my disabled son became homeless after a sprinkler just went off in our apartment it got flooded when I called the red Cross number I was given to have money put on a card I was given by a red Cross employee when I called the man who answered was very rude and said you are not getting any money I tired to ask the women who help us at our place to talk to her he refused were homeless and don’t know what to do any advice

  185. Hi Elizabeth, We are very sorry to hear of the difficult circumstances you described. Please call “2-1-1” to be connected to local social service agencies, as this is outside our scope. Please also note that all Red Cross programs and services are arranged through your local Red Cross chapter – you can find their contact information at https://www.redcross.org/find-your-local-chapter.html. We send our best wishes for better days ahead.

  186. I am a disabled vet/senior citizen and I have in been enmeshed in a crisis situation for the past week. I have called every possible agency in Knoxville, TN, where I live. Each agency passed me on to an employee who read from a senior resource guide, a list of supposed resources that I had already contacted and was brushed off. Then a vet friend suggested that I call the Red Cross. I called and tried to explain my plight to the very abrupt woman who answered the phone. When she heard that I was a vet she interrupted me with, “I am connecting you to Jess Hernandez our Vet Guy he is very experienced and helpful.” when Hernandez answered the phone, I didn’t get two sentences out of my mouth before he started reading off “resources” and phone numbers (VA, DAV, all the vets organizations, unite way, Catholic Charities, Salvation Army) I stopped him and explained:”I called all the veterans organizations and they sent me to a State VA Rep named Tom Humphries. I called Humphries and he said that all the vets groups had swamped him with their needy Vets to the extent that he couldn’t help anyone new for weeks; the DAV phone# is answered by an old lady who knows nothing about DAV services and just takes names and phone numbers.” Then he interrupted me with, “WHAT DO YOU WANT?” I told Hernandez that I had a copy of the Senior Resource Guide that he was reading from and had I already exhausted that . I said I need someone who will LISTEN; COUNSEL ME; HELP ME MAKE A PLAN TO GET OUT OF THIS MESS BY HELPING ME FIND LEGITIMATE RESOURCES; AND THAT WON”T PASS ME ON IN AN ENDLESS TREADMILL OF HELP AVOIDANCE!” I then said, look I can see that you are not interested in helping me. will you refer me to someone else in the Knoxville Red Cross who might be interested?He said in a sneering voice, I’m very busy, call me back at 3:30. When I called him back at 3:30 PM, Hernandez started reading off agencies and phone numbers again. I tried to explain again, that I didn’t call him to listen to him read names and phone numbers, haphazardly from a resource guide. Then he got even more surly and shouted, “I am not going to write you a check!” I replied, ” what are you talking about I never asked you for a check. Can I speak to the manager?” He shouted, “I’m the Boss here. Get off the phone”, and hung up. When I tried to get in touch with the Red Cross Manager in Knoxville I was again rebuffed. Then I called the Red Cross National Headquarters and was told that the Red Cross does not take complaints on its employees. Then I realized that the Red Cross is not what it’s own propaganda proclaims. The Red Cross is a bureaucratic agency that tells a lot of lies and employees some vicious, inhuman bureaucrats. I am a writer and I am going to research and write an honest EXPOSE of the Red Cross. It’s time the American People realized that the Red Cross is a savage Bureaucracy that mistreats victims, and lies about its real performance attitude.

  187. Hi Jack, We are so sorry to hear of the situation you described. Anyone who has concerns about unethical conduct at the Red Cross can contact our Concern Line, which is a 24-hour, confidential and anonymous, toll-free line that provides American Red Cross staff, volunteer and members of the public a way to report concerns or questions regarding potentially illegal, unsafe or unethical conduct at: https://www.integrity-helpline.com/RedCross.jsp.

  188. Red cross in whole world doing remarkable job specially American It should encourage for organ donation after death. It may give free training of first aid /CPR to interested & dedicated persons.

    M.K. Gambhir

  189. Dear Red Cross of Southeast Michigan: I was sad to hear you would not let Huron Valley Gun Range set up a blood drive for you on the Labor Day weekend because of their business model. I have been a long time supporter of the Red Cross and of the Constitution of the United States. This has left me with the wonderment of why you would not support the 2nd Amendment of said Constitution. You hold blood drives at all military installations throughout the U.S. and abroad. The help you get from organizations willing to take time from their schedules to assist in your collection of the life-giving serum you so desperately need should not be threatened by what that organization stands for in life. This is just wrong!
    Please consider me a contributor who will seriously rethink his support for your needs. I will also ask my friends and acquaintances to do the same.

  190. Hi Kenneth, We are committed to maintaining a weapons-free environment in which our employees and volunteers safely and securely conduct Red Cross business and fulfill our humanitarian mission. This policy does not prohibit the Red Cross from holding a blood drive outside this location, as long as the staff, donors or partners are not possessing, storing or using weapons at the blood drive. We did not effectively communicate our policy to the blood drive sponsor, and as we began preparations to hold the drive we faced a number of challenges that ultimately made it difficult to move forward. We are committed to improving this process as we organize drives in the future.

  191. Hi Myeisha, We are very sorry to hear of the difficult circumstances you described. Please call “2-1-1” to be connected to local social service agencies, as this is outside our scope. We send our best wishes for better days ahead.

  192. Hello,

    we received help from the red cross on the morning of August 5, 2019, and needed the information of our request if possible. MY work needs proof of assistance that we received from the fire.

  193. I am 0+ blood I am 70 I went to the blood bank and they told me I’m too old after be and there over an hour doing everything I just read on here that there is no age limit Is that right

  194. Hi Patricia, We’re sorry to hear about the experience you described. There is no upper age limit for blood donation as long as you are well with no restrictions or limitations to your activities.