1 minute readDisaster
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ACTION ITEM: Take a Survey on Your Use of Social Media During Disasters

That’s me on the left, during a tornado warning in early September. As soon as we saw the warning, my husband and I grabbed our puppy, a flashlight, and our phones and climbed into the bathtub to wait it out.

Having our phones as our ONLY link to the outside world caused a little bit of stress, but soon enough we found ourselves refreshing Twitter and Facebook to find out how the storm was progressing and how our friends were doing.

Here at the Red Cross, our goal is to use this blog, our Disaster Online Newsroom, Facebook, Twitter, and other social media platforms to help inform and give you information that keeps you safe and allows you connect with or help others during disasters. We know firsthand about how important these tools can be when you are taking shelter, or when phone lines are down and your only source of information is a cell phone.

We also know that there is always room for improvement.

Here’s where you come in: if you have ever used one of our social media accounts to get information or to communicate with us or others during a disaster, you can let us know how useful the experience was and give us feedback with this survey. We’ve partnered with a researcher from the University of North Carolina at Chapel Hill to carry out this study, and will use the results to inform future content and activity on our social platforms. It should only take about 10 minutes of your time. Thank you!